Kosovo Aero Services – Legal Notice & Privacy Policy
Legal Notice
Kosovo Aero & Services Group L.L.C.Gjergj Fishta, B-7
Prishtina, Republic of Kosovo
Unique Identification Number (UIN): 812288480
Managing Director: Mona Hörig
E-mail: info@kosovoaeroservices.com
Phone: +383 45 540 281
Registration
Registered with the Kosovo Business Registration Agency (ARBK). Registration date: 30 May 2025.
Website Operator
Kosovo Aero & Services Group L.L.C. is the operator of kosovoaeroservices.com. Responsible for content: Mona Hörig, Managing Director, address as stated above.
External Links
This website may contain links to external websites and platforms. The respective external providers are responsible for their own content and data processing.
Privacy Policy
This Privacy Policy applies to kosovoaeroservices.com and the processing of personal data by Kosovo Aero & Services Group L.L.C.
1. Controller
Kosovo Aero & Services Group L.L.C.Gjergj Fishta, B-7
Prishtina, Republic of Kosovo
Unique Identification Number (UIN): 812288480
Managing Director: Mona Hörig
E-mail: info@kosovoaeroservices.com
Phone: +383 45 540 281
2. Applicable Law
The processing of personal data by Kosovo Aero & Services Group L.L.C. is governed by the applicable laws of the Republic of Kosovo, in particular Law No. 06/L-082 on the Protection of Personal Data.
3. Website Access and Server Logs
When the website is accessed, technical information may be processed, including IP address, date and time of access, requested pages, browser and device information, operating system, referrer information and technical status data. This information is processed to provide the website securely and reliably, diagnose errors and protect our systems against misuse.
4. Contact Form, E-mail and Telephone
If you contact us through our contact form, by e-mail or by telephone, we process the information you provide in order to respond to your enquiry, communicate with you and, where applicable, prepare or provide requested services. Only information necessary for the relevant purpose should be provided.
5. WhatsApp
If you choose to contact us through WhatsApp, we process the communications and contact details you provide in order to respond to your enquiry. WhatsApp also processes data under its own privacy terms and responsibility.
6. Facebook and Instagram
Our website may contain links to Facebook and Instagram or embedded social-media content. When you use an external link, you leave our website and the respective platform’s privacy rules apply. Embedded content may transmit technical information to the relevant provider when loaded.
7. YouTube
Our website may contain linked or embedded YouTube content. Loading embedded YouTube content may transmit technical and usage information, including an IP address and device information, to the service provider.
8. Google Maps
Google Maps may be used to display our locations and assist with route planning. Loading an embedded map may transmit technical and usage information, including an IP address and device information, to Google.
9. Cookies and Similar Technologies
The website may use cookies and similar technologies required for technical operation, security and website functionality. Where other technologies or external services are used, they are handled in accordance with the applicable data-protection requirements of the Republic of Kosovo.
10. Service Providers and Recipients
Personal data may be processed by service providers used for website hosting, IT, maintenance, security, communications or platform integrations where this is necessary for the relevant purpose. Personal data is not disclosed to unrelated third parties without a lawful basis.
11. International Service Providers
Some external providers, including communications, social-media, video or mapping services, may process information outside the Republic of Kosovo. Such services are used subject to the applicable requirements of Kosovo data-protection law.
12. Retention
Personal data is retained only for as long as necessary for the purpose for which it was collected or for as long as retention is required or permitted under applicable law.
13. Rights of Individuals
Subject to the conditions of applicable Kosovo data-protection law, individuals may request information about their personal data and may have rights concerning correction, deletion, restriction or objection to processing. Where processing is based on consent, consent may be withdrawn for the future. Requests can be sent to info@kosovoaeroservices.com.
14. Complaints
Individuals may contact the competent independent data-protection authority in the Republic of Kosovo: the Information and Privacy Agency (Agjencia për Informim dhe Privatësi – AIP).
15. Data Security
We use appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, alteration, misuse or disclosure.
16. Changes to this Privacy Policy
This Privacy Policy may be updated if the website, integrated services or applicable legal requirements in the Republic of Kosovo change.
Last Updated
August 2026